Frequently Asked Questions

REIKI FAQs

1. What is Reiki?

Reiki is a Japanese energy healing technique that promotes relaxation, reduces stress, and enhances overall well-being by channeling life force energy through the practitioner's hands to the client.

2. How does Reiki work?

Reiki works by balancing the energy within the body. The practitioner channels healing energy through their hands to the client, which helps to remove blockages and promote the flow of energy.

3. What can I expect during a Reiki session?

During a Reiki session, you will lie fully clothed on a treatment table while the practitioner places their hands lightly on or just above your body in specific positions, allowing the energy to flow.

4. Is Reiki safe?

Yes, Reiki is a safe and non-invasive practice. It complements traditional medical treatments and is suitable for everyone, including children, pregnant women, and the elderly.

5. How many Reiki sessions do I need?

The number of sessions needed varies depending on individual needs and goals. Some people feel significant benefits after one session, while others may require multiple sessions for deeper healing.

6. Can Reiki help with specific health issues?

Reiki can support the body's natural healing processes and help with various issues, including stress, anxiety, pain, insomnia, and emotional imbalances. However, it should not replace medical treatment.

7. Do I need to believe in Reiki for it to work?

No, Reiki does not require belief to be effective. It works regardless of the client's belief or skepticism, as it is a natural energy that promotes healing and balance.

8. How should I prepare for a Reiki session?

Wear comfortable clothing and come with an open mind. It's also helpful to set an intention for what you would like to achieve from the session, whether it's relaxation, healing, or emotional balance.

9. What will I feel during a Reiki session?

Experiences vary, but many people report feeling warmth, tingling, or a sense of deep relaxation. Some may also experience emotional release or a sense of peace and clarity.

10. Can Reiki be done remotely?

Yes, Reiki can be performed remotely, known as distance Reiki. The practitioner sends healing energy to the client regardless of their physical location, which can be just as effective as an in-person session.

RETAIL FAQS

1. What is Faerie Lume?

Faerie Lume is a mystical brand offering intention candles and crystal-infused products crafted to enhance spiritual journeys and manifest desires.

2. How are Faerie Lume products made?

Each Faerie Lume product is meticulously handcrafted with love and intention in our workshop in Perth, Western Australia.

3. What are intention candles?

Intention candles are candles infused with specific energies and intentions to help users manifest their desires and enhance spiritual practices.

4. What types of crystals do you use in your products?

We use a variety of genuine crystals such as amethyst, rose quartz, and black obsidian to infuse our products with their unique energies.

5. How do I use an intention candle?

Simply light the candle with your specific intention in mind, focus on your desires, and allow the candle's energy to align with your intentions.

6. Are your products eco-friendly?

Yes, we prioritize sustainability by using soy wax and wood wicks in our candles and sourcing ethically mined crystals.

7. Can I customize my order?

Yes, we offer customization options for certain products. Contact us for more information on personalized orders.

8. Do you ship internationally?

At the moment, we only ship within Australia. However, we're looking to expand our shipping options in the future.

9. How long does shipping take?

Shipping times vary depending on your location. Typically, orders within Australia take 3-7 business days to arrive.

10. Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a small additional fee. Simply get in touch to organise.

11. Can I pick up my order in-store?

Yes, you can! We stock our supplies at Exclusive Look in Kingsley Village Shopping Centre. Simply select the "Pick Up" option at checkout.

12. What if I receive a damaged product?

We take great care in packaging our products, but if your order arrives damaged, please contact us immediately, and we'll arrange a replacement.

13. Are your candles safe to burn?

Yes, our candles are crafted with high-quality, non-toxic ingredients and are safe to burn in your home.

14. Do you offer wholesale options?

Yes, we offer wholesale options for businesses interested in carrying our products. Contact us for more information on wholesale pricing and terms.

15. Where do you post from?

We post our orders from our workshop in Perth, Western Australia.

16. What are crystal water bottles?

Crystal water bottles are specially designed glass bottles that allow you to infuse your drinking water with the energy of crystals, promoting hydration and wellness.

17. How do crystal water bottles work?

The crystals are placed in a separate compartment within the bottle, ensuring they do not directly touch the water. The energy from the crystals resonates with the water, infusing it with their unique properties.

18. What types of crystals can I choose from?

We offer a variety of genuine crystals such as amethyst, rose quartz, black obsidian, and clear quartz, allowing you to customize your bottle to suit your intentions.

19. How do I use a crystal water bottle?

Simply fill the bottle with water, allowing it to sit for a few minutes to allow the energy of the crystals to infuse the water. Then, enjoy drinking the crystal-infused water throughout the day.

20. Are the crystals safe to drink from?

Yes, the crystals are safely encased in a separate compartment within the bottle, ensuring they do not come into direct contact with the water you drink.

21. Can I change the crystals in my bottle?

Yes, our crystal water bottles feature a removable crystal compartment, allowing you to change the crystals to suit your mood or intentions.

22. How do I clean my crystal water bottle?

We recommend hand-washing your crystal water bottle with mild soap and warm water. Avoid using harsh chemicals or abrasive sponges to preserve the integrity of the crystals.

23. What are the benefits of using a crystal water bottle?

Crystal-infused water is believed to promote hydration, balance energy, and enhance overall well-being. Each crystal carries its own unique properties, offering a variety of potential benefits.

24. Can I use my crystal water bottle for hot drinks?

We recommend using your crystal water bottle exclusively for cold or room temperature drinks to prevent damage to the crystals and the glass bottle.

25. Are the bottles environmentally friendly?

Yes, our crystal water bottles are made from high-quality glass and are designed to be reusable, reducing waste from single-use plastic bottles.